FAQ

Delivery

Once your order is placed, it will be processed within 5 working days. 

Due to covid 19, our standard international deliveries are delayed, kindly reach us on WhatsApp +91 8591188032 for express international delivery. 

Shipping charges

Shipping charges are applicable outside of India, and will be calculated and visible while check out. 

International Deliveries

Orders destined for countries outside of India are shipped on a DDU (delivery duty unpaid) basis, with the exception of Hong Kong, USA and UK.

DDU means you may be liable to pay local sales taxes and customs duties on arrival of your order. Where this is the case, you will need to pay these costs to release your order from customs before it is delivered to you.

Please note that Aqua Lifestyles is unable to advise on the amount that this may be and cannot accept responsibility for these costs.

Returns and exchanges

We accept an exchange only if a damaged or wrong product is received. To process an exchange, an email with photos and videos of unboxing the item must be sent to info.aqualifestyles@gmail.com within 5 days of delivery. We do not accept returns. 

For more information, you can contact us.